Covid - 19 updates
COVID-19 information
We continue to follow Government guidelines and our priority remains to support the most vulnerable and to ensure the safety of our customers, colleagues and communities.
Following the Government’s updated advice around the Coronavirus pandemic, and the cautious easing of lockdown restrictions, we are pleased to say we are beginning the gradual reopening of certain services.
We want to reassure you that we are taking careful and considerate steps to ensure both our customers and colleagues are safe. We appreciate this is a difficult time; you may feel anxious about us visiting your home, but we are doing all we can to work as safely as possible.
We have now put together a plan to increase the level of services we’re able to offer safely.
Please visit our dedicated page for the latest information. A number of frequently asked questions are available here to provide guidance and help explain the impact on our services.
We have complied with the Government's guidance on managing the risk of COVID-19.
Looking for a home?
If you’re looking for a new home, we have affordable housing, houses for sale, private lettings, shared ownership properties and house exchanges available.
You and your home
We are passionate about providing homes that people love.
‘You and Your Home’ covers all aspects of your tenancy, how to log a repair, pay your rent and information about welfare reform and benefits.
Universal credit and benefits
Universal credit is being rolled out across the country. Find here information and guidance to ensure you are ready for it.
Did you know we're trialling a new robotic insulation which could help you reduce bills and keep your home warmer?... https://t.co/SGrlwsv9na
We’re looking for an #HRAdvisor to help us support key business partners and achieve our goal of solving the #HousingCrisis 🏡. Find out more and apply today👉: https://t.co/cF7nUY7LnT Deadline: November 2 #JobOpportunity #MondayMotivation https://t.co/4tM1QFJd8s
It’s #MakeADifferenceDay! – why not reach out to your neighbour, start a conversation and build relationships with those around you👍. We know that #KindCommunities will emerge stronger than before and that spreading a little kindness goes a long way. #BeKind https://t.co/Ep5MLwWyzd
When chatting online it’s important to be cautious and look out for anything that doesn’t seem right. Be aware, be careful and #BeSafe – never say yes to something that makes you feel uncomfortable or pressured. Read more👉: https://t.co/O8fCKMdxJm #OnlineSafety https://t.co/t6uhlX2wFM
It’s so important to think about the content you’re sharing online and who you're sharing it with. Be aware, be careful & #BeSafe - once you press send that photo or message is out there & is available for anyone to see. Learn more👉: https://t.co/O8fCKMdxJm #OnlineSafety https://t.co/YrlcHJR7iv
It’s important to understand the risks and know how to protect yourself and your private information when online. Always be aware, be careful and #BeSafe - think before sharing your personal information with others. Find out more👉: https://t.co/kAiw88sSVF #OnlineSafety https://t.co/Ijdh0tkp9R
Today is #GetToKnowYourCustomersDay – the perfect opportunity to reach out & connect with our #Customers. Finding out what matters to you is vitally important and we are committed to doing just that. Why not leave us a comment below? 👇 #StartAConversation https://t.co/AqRTbyXZ5h
Are you looking for secure, modern & sociable student accommodation in #Cambridge? Our newly refurbished Tripos Court accommodation is within walking distance of the city centre, allowing you to explore all that Cambridge has to offer. Find out more👉: https://t.co/cRzLQQJ8YQ https://t.co/5D9y7zKvJO
RT @_Hopestead: It's finally HERE. We're so excited to celebrate our official launch and raise money to #EndHomelessness in the East of Eng…
Are you in search of a new challenge and want to work for a forward thinking and ambitious company? We have 11 exciting opportunities to join our RFT team, working to keep our customers happy & #Safe in their #Homes🏡. Apply now!: https://t.co/FqJP1ssPsj #JobOpportunity https://t.co/N7PmwIyhPC
The Platform
Using online surveys The Platform gives you the chance to get involved and help us improve the service we provide together.