This page is for Flagship Homes customers only. So, if you rent your home privately through Flagship Homes, have bought with us either through outright sale or Shared Ownership you’re in the right place. Please use the forms below and we’ll be in touch within the week or you're welcome to give us a call.
If you’re a tenant of Newtide Homes, Samphire Homes or Victory Homes you’ll need to head to their website to get in touch with us.
Our friendly and professional sales team are here to support you through your sales journey, from start to finish. Get in touch with any questions you have about purchasing your new outright sale or shared ownership home by completing the form below.
Enquiry formOur dedicated team are here to support you at every stage of your shared ownership journey. Don’t forget - for updates on your sale, you may need to speak to your solicitor.
Give us a call on: 01603 255444 (lines are open Monday to Friday 9am to 5pm)
Email us at: salesaftercare@flagship-homes.co.uk
Enquiry form
If you’re renting a home through Flagship Homes and have queries about your rent, tenancy or home, we’re here to help. Contact us in the following ways:
Give us a call on: 0808 169 9297, weekdays 8.30am – 5pm
Email us at: privatelettings@flagship-homes.co.uk.
More informationThe most important thing about giving feedback is knowing that you’ve been listened to, and we love hearing what you have to say.
Our aim is to provide you with outstanding customer service; however, we understand that occasionally things can go wrong. If this happens, we want to make things right as soon as possible, learn from what has happened, and do what we can to stop it happening again.
Find out more
We are dedicated to meeting your needs, making adjustments to our service where reasonably practicable for disabled homeowners or other groups who may need additional support to access our services.
Our adjustment can be things like providing written communication in another language, allowing more time for you to come to the door when we visit and many more.
If you would like us to consider any adjustments, please complete the form by clicking the link below:
We’ll let you know once we have reviewed your request, what adjustments we can put in place and meet. We may have further conversation with you to confirm the exact needs in order to adapt our services for you.
Request hereFor all queries that don’t relate to a specific sale and you're not an existing customer, our Customer Services team will be happy to help you.
Call on: 0808 169 9297 (lines open Monday to Friday 8.30am to 5pm)
Or complete the form below
"*" indicates required fields