If you have any questions that are not answered here, please get in touch TriposCourtBookings@Flagship-group.co.uk

We’ll be happy to help.

Facilities and Services

  • A member of staff will be available to help you with any questions during your stay. Further information will be given to you on arrival.

  • Smoking is not allowed inside the accommodation, but there are designated smoking areas on site

  • No, we don’t provide TVs in rooms. You can buy your own TV, but you would need to purchase a TV licence. https://www.tvlicensing.co.uk/

  • If you use your smart devices to watch live TV, to access pre-recorded TV programmes on apps such as ITV player, i-player and All 4, or if you purchase your own TV you will be required to purchase a TV licence. https://www.tvlicensing.co.uk/

     

    If you use your smart devices for gaming, to watch Netflix or to watch Amazon Prime Video then you will not be required to purchase a TV licence.

  • Flagship provides an all-inclusive service, which includes a fully equipped kitchen. Please refer to Choose page for further details of what is included.

  • Our all-inclusive service includes a weekly room clean, change of bed linen and towels. Kitchen and communal areas are cleaned five times a week. Students are expected to do their own washing up and tidy the kitchen following use.

    Our Independent package does not include weekly room clean or a change of bed linen and towels. Kitchen and communal areas are cleaned five times a week. Students are expected to do their own washing up and tidy the kitchen following use. Weekly room cleans can be purchased at any time from the Accommodation Manager in the Tripos Court office.

  • Yes, there is a laundry on site with washing machines and dryers. The laundry is open 24 hours a day, 7 days week, with washing machines costing £2.60 per wash and dryers costing £2.00 per cycle. Washing detergent and fabric softener not provided.

  • There are no parking facilities at Tripos Court.

  • Tripos Court is a secure gated site, where students are issued with an electronic key fob to gain access to the site and their accommodation. The site is monitored using CCTV and security guards.

  • Yes, there is a safe in your room.

My Booking

  • If you require additional nights at Tripos Court either before or after your booking, please e-mail TriposCourtBookings@Flagship-group.co.uk

  • Yes, depending on availability. Please e-mail TriposCourtBookings@Flagship-group.co.uk to request an extension to your booking.

  • Yes, you can buy a starter pack at the point of booking. The starter pack will be in your room when you arrive on site.

  • Yes, you can upgrade either before or after arrival. If you want to upgrade after arrival, the upgrade will happen on the following Saturday.

  • You can arrive any time from midday (12noon) up to 9:30 pm and you will be met by a member of staff. From 9.30pm onwards you will be met by the security guard on duty, checked into your room and a member of staff will meet you the following day.

  • You must vacate your room by 10 am on the day of departure.

  • If you cancel your booking more than two weeks before your arrival date, you will receive a full refund.

     

    If you cancel your booking less than two weeks before your arrival date, you will be charged a two-week cancellation fee.

  • Yes you can, but we require two-weeks’ notice from the following Saturday. We will keep two weeks rent and will refund you for the remainder of your booking.

  • No, all residents must be aged 18 or older

  • Yes, we have a policy whereby visitors must leave site by 10pm and that residents behave responsibly and respectfully.

Guests

  • Our policy is that residents cannot have an overnight guest stay in their room. You can, however, book a separate room for your guest if there is availability. Please approach the Accommodation Manager in the Tripos Court office to discuss this.

  • Yes, guests can visit you up to 10pm.

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